Guests accuse major hotel chain of bribing them for 5-star reviews: ‘Just plain wrong’
This hotel isn’t scoring points with customers. A top US hotel brand is allegedly bribing its guests by rewarding them for a positive review. Aloft Miami – Brickell, a Marriott International property, has blasted Marriott Bonvoy rewards members with emails offering 3,000 points for completing a post-stay survey — but only to those who award … Read more
