New TSA PreCheck technologies are taking off. TSA PreCheck members will no longer be required to show their ID or boarding pass at certain airports. United Airlines has begun offering PreCheck customers a touchless experience during bag drop and security checkpoints at Chicago’s O’Hare International Airport (ORD), as well as partial service at Los Angeles … Read more
Fight or flight. Boarding a plane has become one of the most painful parts of modern travel, taking upwards of half an hour and triggering panic — and the possibility of violent squabbles — over available space in overhead lockers. This week, United implemented its new WILMA boarding system in a bid to expedite the … Read more
These passengers are anything but United. Customers of one of America’s biggest airlines are expressing outrage after the implementation of a new boarding method, known as WILMA. Starting Thursday, those flying economy on United flights around the country began boarding with the new system, which sees passengers in window seats enter the aircraft first, regardless … Read more