Target workers and shoppers slam company’s new forced greeting policy: ‘Nothing says corporate joy like a mandatory smile’
Target missed the mark on this new initiative. A new staff policy at Target, part of a program called 10-4, is forcing employees to engage with customers more, the retailer confirmed to USA Today. Employees within 10 feet of a customer are now required to smile, make eye contact, wave, and use “friendly, approachable and … Read more