Eating disorder helpline fires AI for harmful advice after sacking humans
Chatbot, you’re fired. The National Eating Disorder Association (NEDA) disabled its chatbot, named Tessa, due to “harmful” responses people received. “Every single thing Tessa suggested were things that led to the development of my eating disorder,” activist Sharon Maxwell wrote in an Instagram post. The chatbot was set to become the primary support system for people … Read more