Not what they meant by “burner” phone. Passengers were forced to evacuate a Southwest Airlines plane after a phone battery caught fire while the aircraft was waiting to depart at Denver’s International Airport in Colorado. Passengers were forced to evacuate a Southwest Airlines plane after a phone battery caught fire while the aircraft was parked … Read more
Southwest fliers need to act fast. Southwest Airlines has announced the return of its highly-coveted Companion Pass promotion — but the time to purchase is ticking. The Companion Pass is essentially buy-one-get-one free, allowing Rapid Rewards members to designate one person to fly with them for free every time the member purchases or redeems points … Read more
Spirit Airlines unveiled plans on Tuesday to tap into a growing demand for premium travel as the no-frills carrier chases high-margin revenue to mitigate cost pressures and boost its earnings. The Florida-based ultra-low-cost carrier will offer intra-Europe style business class seats with a guaranteed blocked middle seat. The seating option includes one carry-on bag, one checked bag, priority boarding, and a … Read more
Southwest Airlines says soda cans are exploding on flights across the country, with record-breaking temperatures believed to be behind the fizzy fiascos. Officials for the airline told The Washington Post that at least 20 flight attendants have been injured by the erupting beverages since the start of this summer alone. “We are aware of the … Read more
Southwest Airlines, already under pressure from a hedge fund for disappointing financial results, said Wednesday that a key revenue ratio will be weaker than expected because of changes in how consumers book travel. The airline said it still expects second-quarter revenue to hit a record. However, Southwest said, revenue for each seat flown one mile — a … Read more
Southwest Airlines has quietly increased the prices of certain fee-based services that can help passengers get on their flights quicker and increase their chances of getting a better choice of seat. The Texas-based carrier has raised the cost of upgraded boarding services and early check-ins, according to Southwest’s optional travel charges page. “Upgraded Boarding” now comes in … Read more
Southwest’s laissez-faire approach to preboarding is causing turbulence. Rule-abiding frequent flyers are calling out unscrupulous passengers who take advantage of the Dallas-based airline’s laidback attitude toward travelers who “need a little extra time” when boarding — with the carrier suggesting there’s little they can do to stop the bad actors. Because Southwest doesn’t assign seats, … Read more
Southwest Airlines CEO Bob Jordan said Thursday that the carrier is considering changing the boarding and seating processes on its planes in order to improve its financial position. “We’re looking into new initiatives, things like the way we seat and board our aircraft,” Jordan said in an interview with CNBC on Thursday after the company reported … Read more
She wasn’t a fan of them treating the plane like a subway in the sky. Another day, another game of musical chairs at 30,000 feet. This time, a fed-up Delta Airlines flight attendant grew exasperated after unruly passengers allegedly started switching seats before flyers had finished boarding. “Why do people make this job so hard?” irritated … Read more
Furious flyers are telling Southwest Airlines to take a seat. The budget carrier is on blast after the bungled unveiling of their next-generation interiors, with even loyalists complaining bitterly about cramped cabins overfilled with seats that look “thin” and “rock hard.” The airline’s overhauled jets will take to the skies starting next year, with Southwest … Read more
It was a round drip flight. She had no trouble getting liquid on this plane: One California flyer allegedly had to sit under unidentified drippage from an overhead bag for an entire flight after the hostess refused to move her or the leaky luggage. A video depicting the passenger’s 20,000 leagues under the seat saga … Read more
She didn’t get the dress code memo. A TikToker, who goes by Jacy, shared her anger over being scolded for her attire on an airplane. In the resurfaced viral clip, Jacy showed her ensemble — a hot pink corset top from Urban Outfitters paired with multiple pieces of gold jewelry — while expressing her outrage at being … Read more
They deemed it a pet-ty crime. A passenger is up in arms after getting booted from a flight for allegedly petting her dog, as documented in a TikTok clip with 1.1 million views. “Everyone around us was like, what’s going on here!?” wrote Sara Price, who uploaded a series of clips detailing her fellow passenger’s … Read more
Southwest Airlines is lowering the requirements to qualify for the top levels of its frequent-flyer program, a move aimed at travelers who are unhappy with other airlines that are making it harder to reach elite status. Southwest said Monday that it will reduce by 20% the number of flights needed to qualify for its “A-List” … Read more
This sneaky airline passenger just earned her membership into the denial-high club. A traveler filmed the moment she was busted while attempting an ingenious method of preventing fellow passengers from sitting next to her on a plane. A TikTok video detailing the epic passenger shaming incident has amassed over 3.1 million views online. “As you … Read more
Southwest Airlines is changing its unusual boarding system by limiting the opportunity to pay an extra fee and jump ahead of other passengers in the race for the best seats. The airline said Wednesday that it has not dropped “EarlyBird” entirely from any flights, but it is “limiting the number of spots available for purchase … Read more
For most people who are suffering from fever, cough and fatigue, the likely culprits are cold, flu or COVID-19. But for those living in the southwestern U.S., the symptoms could point to Valley fever — and some scientists predict that this illness eventually could spread to other regions. Named after the San Joaquin Valley in California, Valley … Read more