Shady Southwest passengers are abusing the preboarding process — and fellow flyers are furious
Southwest’s laissez-faire approach to preboarding is causing turbulence. Rule-abiding frequent flyers are calling out unscrupulous passengers who take advantage of the Dallas-based airline’s laidback attitude toward travelers who “need a little extra time” when boarding — with the carrier suggesting there’s little they can do to stop the bad actors. Because Southwest doesn’t assign seats, … Read more