Drunk American Airlines passenger hurls slurs and disrupts lounge — here’s why staff defended his rude behavior
A drunk American Airlines passenger was causing turbulence at Chicago O’Hare airport. A visibly drunk Concierge Key member — the invite-only top-tier status within the AAdvantage program— used his status to wreak havoc in the flagship airport lounge on Sunday. The passenger allegedly demanded changing the TV channel, spouted off homophobic slurs to other passengers … Read more