Flying first class just got cheaper — but don’t get too comfortable. United Airlines is rolling out a new tiered fare system for its premium cabins, promising more choice — and, finally, a lower-priced way to sit up front, as the airline announced today. But like most things in the friendly skies, the fine print … Read more
Stressed-out travelers can look forward to this flight upgrade. As of today, United is rolling out a tracker in its mobile app that provides passengers with estimated TSA wait times for both security and TSA PreCheck lanes. “The goal is simple: reduce uncertainty and give customers more control over their airport experience,” United said in … Read more
US airports have seen security lines so long that passengers are missing their flights — but some airlines are trying to do their part to help. Major airlines are letting passengers cancel or rebook their tickets free of charge if they missed their flight due to long Transportation Security Administration (TSA) wait times during the … Read more
United Airlines likes big cabins — but that means big price increases. On Tuesday, the airline behemoth released its new cabin designs, which will include an increased number of premium seats with fewer options in the standard coach section, as reported by CNBC. According to the Robb Report, United Airlines will add 250 aircraft — … Read more
United Airlines is slashing flights as soaring fuel prices tied to the Iran war hit U.S. carriers, becoming the first major U.S. airline to announce a cut to capacity after weeks of industry warnings. United CEO Scott Kirby said in a staff memo released Friday that the airline will cut about 5% of capacity by trimming … Read more
Sometimes ignorance really is bliss. It’s oftentimes a mystery what goes on in a plane‘s cockpit. One flyer accidentally listened in on wild chatter between a United Airlines pilot and a copilot that consisted of everything from their lives, kids, terrain the plane was flying over with a few curse words thrown in while on … Read more
This annoying travel habit won’t fly with United Airlines. The major airline recently made clear that passengers who don’t use headphones while listening to electronic devices could get tossed off a flight — or even banned from traveling with the company. The new rule was quietly added to United’s contract of carriage terms under its … Read more
Have you ever been mid-flight and wondered what’s going on in the cockpit? A United Airlines passenger was lucky enough to find out. The passenger took to the r/unitedairlines forum on Reddit to dish about the gossip they accidentally overheard on a recent flight. “For 2.5 hours, I listened to all the calls, prechecks, and … Read more
United Airlines is revamping its frequent-flyer loyalty program to further reward travelers who carry a United co‑branded credit or debit card, while dialing back mileage earning for members who do not. The airline said the changes are designed to boost adoption and usage of its card products. Across the industry, loyalty programs have evolved into major profit engines, with … Read more
To tweak a line from famous Torontonian Drake, “started from here and now we’re at the bottom.” So much for New Yorkers’ reputations as discerning and cultured citizens of the world, when it comes to International travel, as Toronto, Canada, was ranked the most popular destination among Empire Staters, according to United Airlines’ list of … Read more
He ran the miles in record time. A California man devised an ingenious way to achieve United Airline’s coveted Platinum status before the year’s end — by taking six flights in one day for around $500. “It’s cool that it was able to be completed in such a short timeframe!” Stephen, a self-described “aviation geek” … Read more
American Airlines is betting big on luxury to regain altitude. From lie-flat seats and Bollinger champagne to Lavazza coffee and ultra-fast Wi-Fi, the carrier is rolling out a premium makeover to claw back ground lost to Delta Air Lines and United Airlines. The break from years of cost-cutting and volume-driven strategy has been dubbed a “customer reimagination” plan by … Read more
This irritable airline staffer was finally tapped out of excuses. A United Airlines flight attendant was arrested for battery earlier this year after allegedly tapping someone on the shoulder — and newly released body camera footage is providing more details on what really went down. The incident involving a crew member from a separate airline … Read more
These travelers unknowingly threw their money out the window. When you book a window seat on a plane, you’re likely expecting to be seated next to a window — but some airlines argue otherwise. In response to a class-action lawsuit against Delta Air Lines and United Airlines filed by passengers who claimed they paid extra … Read more
Mind the gaps! A passenger’s laptop dropped through the passenger cabin into the cargo bay, forcing a United Airlines flight bound for Rome to return to Washington Dulles International Airport in Virginia. “We have a minor situation here with a passenger who has somehow dropped a laptop that was on … down the sidewall into … Read more
United Airlines on Thursday rushed to cash in on rival Spirit Airlines’ financial troubles, beefing up its footprint in the bankrupt discount carrier’s main markets, including Fort Lauderdale, Orlando, and Las Vegas, as Frontier Group announced new routes to Latin America and the Caribbean. Florida-based Spirit Airlines, which filed for its second bankruptcy protection last week, has been shrinking its operations and retreating from … Read more
TSA (Transportation Security Administration) PreCheck has always been a golden ticket to getting ahead in security lines at the airport — and now the system is about to get even quicker at select airports with specific airlines. Typically, travelers with TSA PreCheck must show a boarding pass or ID with the PreCheck indicator before proceeding … Read more
A United Airlines passenger claimed he was scammed out of $17,000 while attempting to rebook a flight with the airline. Dan Smoker said that he called the United customer service number to rebook a flight for him and his family after it was canceled due to a mechanical issue in May — and believes the … Read more
Delta Air Lines and United Airlines were sued on Tuesday by passengers who claimed they paid extra money to sit in “window” seats, only to find themselves placed in seats next to a blank wall. Proposed class actions were filed against United in San Francisco federal court and against Delta in Brooklyn, NY, federal court, seeking millions of dollars of damages for more than … Read more
He didn’t want to be flying high. A United Airlines pilot refused to fly from San Francisco to Cancun, Mexico on Tuesday after a passenger smoked pot on the plane, resulting in a nearly four-hour delay. In a viral Reddit post, a passenger who was aboard flight UA1679 recalled how the ill-fated trip was initially … Read more