Southwest Airlines risks losing customers over new bag policy, expert says

Southwest Airlines risks losing customers over new bag policy, expert says

Southwest Airlines could lose a portion of leisure travelers to rivals with its latest decision to start charging for checked bags, according to an industry expert. It was a policy – along with open seating – that helped the carrier differentiate itself from its competitors for over 50 years and appealed to a wide range of budget-conscious … Read more

I was a Starbucks barista — here’s how I secretly got revenge on rude customers

I was a Starbucks barista — here’s how I secretly got revenge on rude customers

Look what you made me brew. Starbucks baristas are constantly under pressure to complete coffee orders as quickly as possible, so mistakes are bound to happen — sometimes innocently and other times deliberately. A former Starbucks barista shared on Reddit how exactly they would sneakily seek out revenge on rude customers. The former employee wrote … Read more

McDonald’s ‘sustainable’ move is ruining popular drinks, customers complain: ‘Not cutting it’

McDonald’s ‘sustainable’ move is ruining popular drinks, customers complain: ‘Not cutting it’

Take a sip of this. Mike Haracz, a former corporate chef at McDonald’s, revealed how the fast food chain’s newest straws make beverages taste different. “As many of you know, McDonald’s has switched out their iconic straw for something that is either a little more sustainable and/or cheaper,” Haracz explained. McDonald’s nationwide has replaced its classic … Read more

Gen Z cashiers have no idea whether dollar bills are real — and it’s driving bosses and customers batty

Gen Z cashiers have no idea whether dollar bills are real — and it’s driving bosses and customers batty

Apparently, real doesn’t always recognize real. A yogurt shop boss has ripped into his Gen Z cashiers for failing to distinguish between real and counterfeit bills. The Florida-based assistant manager, who goes by Sam, detailed this financial “false” alarm in a Reddit post that’s going viral, Newsweek reported. The frustrated fro-yo boss uploaded a pic … Read more

Costco changed a beloved bakery item — and customers are angry: ‘58% more expensive’

Costco changed a beloved bakery item — and customers are angry: ‘58% more expensive’

Costco is making a big change to one of its beloved bakery items — and customers are not happy. Earlier this week, a shopper saw a sign at their local store showing the changes being made to Costco muffins. The bakery is switching to smaller muffins and will no longer offer mix-and-match muffins. Instead of … Read more

Major airline sparks outrage with new policy charging customers for bringing carry-on luggage onto planes: ‘Not acceptable’

Major airline sparks outrage with new policy charging customers for bringing carry-on luggage onto planes: ‘Not acceptable’

These airline fees are soaring. Another major air carrier will be implementing an extra charge for carry-on bags, as the cost of checked baggage climbs. Beginning in January, Air Canada will be charging basic-economy travelers an extra fee for bringing abroad carry-on luggage larger than a handbag or small backpack. The fee will pertain to … Read more

Former McDonald’s chef says the $5 Meal Deal wont bring back customers

Former McDonald’s chef says the  Meal Deal wont bring back customers

McDonald’s has gone all in on the meal deal wars — but a former corporate chef from the Golden Arches doesn’t think it will bring back customers. Mike Haracz, who worked at McD’s until 2019, shared on TikTok that the $5 value meal won’t turn a profit for the company. Source link #McDonalds #chef #Meal … Read more

Raw meat rains on McDonald’s drive-thru customer’s car windshield — theories swirl to explain why

Raw meat rains on McDonald’s  drive-thru customer’s car windshield — theories swirl to explain why

The forecast hadn’t called for a chance of meatballs. An Australian influencer could have used a meat-orologist after a mystery raw meat patty splatted on her windshield at the McDonald’s drive-thru. A video of the messy incident is currently circulating TikTok as internet sleuths try and crack the car-paccio caper. “I have not been able … Read more

Mystery of Kraft’s gluten-free Mac & Cheese missing a key ingredient — customers complain: ‘This does not feel safe’

Mystery of Kraft’s gluten-free Mac & Cheese missing a key ingredient — customers complain: ‘This does not feel safe’

Kraft has showcased a few innovations with their mac and cheese products in recent years, but one woman is going viral for an unsettling experience she faced with one of them. TikTokker Abby Kreger (@aceengel) posted a video that has garnered 3.4 million views, highlighting a problem with the gluten-free Kraft Mac & Cheese. They’re … Read more

Exclusive | Legendary NYC pastry shop Veniero’s celebrates 130th anniversary with nods to customers like Frank Sinatra, Joe DiMaggio

Exclusive | Legendary NYC pastry shop Veniero’s celebrates 130th anniversary with nods to customers like Frank Sinatra, Joe DiMaggio

As New York City bakeries go, this pastry shop takes the cake. Veniero’s Pasticceria is celebrating its 130th anniversary this fall, and its fourth-generation owner dished on the East Village shop’s star-studded clientele — from Frank Sinatra and Joe DiMaggio to Knicks star Jalen Brunson and the cast of “Sex and The City.” Although known … Read more

Starbucks is bringing back old-school feature customers have demanded for years: ‘I miss those days’

Starbucks is bringing back old-school feature customers have demanded for years: ‘I miss those days’

Starbucks is going back to the future. The coffee giant is brewing up big changes, bringing back old-school self-serve stations and comfy seats to its stores amid sluggish sales numbers. Starbucks scrapped the stations, that had milk, sugar, sweeteners, spices and stirrers, during the Covid pandemic, leaving extra labor for busy baristas and slowing down … Read more

Kraft Heinz ordered to face Mac & Cheese lawsuit over allegedly defrauding customers

Kraft Heinz ordered to face Mac & Cheese lawsuit over allegedly defrauding customers

A federal judge said Kraft Heinz must face a proposed nationwide class action alleging that it defrauded consumers by claiming its Kraft macaroni and cheese, one of its best-known products, contains no artificial preservatives. In a decision on Wednesday, US District Judge Mary Rowland said the Illinois, California and New York consumers leading the lawsuit plausibly … Read more

Uber Eats reveals customers’ weirdest food cravings — would you try them?

Uber Eats reveals customers’ weirdest food cravings — would you try them?

Okay, who ordered the scallops with boiled eggs? Ordering from Uber Eats is a convenient way to satisfy your innermost culinary desires — without spilling the beans in a restaurant or at a take-out counter. No one has to know what weird food combos you are chowing down on, in the privacy of your own … Read more

McDonald’s is bringing back a fan-favorite item — and crazed customers are urging them to make it permanent

McDonald’s is bringing back a fan-favorite item — and crazed customers are urging them to make it permanent

McDonald’s is spicing things up. The Golden Arches are bringing back a fan-favorite menu item, and customers are lovin’ it so much they want it to be permanent. McDonald’s is bringing back Spicy Chicken Nuggets. McDonald’s Spicy Chicken Nuggets are a twist on the classic Chicken Nuggets. VGV – stock.adobe.com The fast-food chain’s beloved Spicy … Read more

Chipotle brings back bigger portions after criticism from customers

Chipotle brings back bigger portions after criticism from customers

Chipotle said that it has been consistently offering “generous portions” in an effort to satisfy the customers who complained on social media that they were getting skimped on the size of their servings.  Interim CEO Scott Boatwright told analysts on Tuesday that proof is on the company’s social media platforms, where he said people are “posting big … Read more

Starbucks CEO wants to make it easier for customers to get a cup of coffee — as he reveals his bold plan to overhaul stores

Starbucks CEO wants to make it easier for customers to get a cup of coffee — as he reveals his bold plan to overhaul stores

Starbucks CEO Brian Niccol on Wednesday told investors that he plans to overhaul Starbucks’ US locations, adding more comfortable seating, ceramic mugs and a coffee-condiment bar, with customer wait times of less than four minutes. Faced with falling demand for its pricey beverages in the key US and China markets as well as a slide in … Read more

McDonald’s employee stuns customers with wild ordering secret: ‘I could cry every time this happens’

McDonald’s employee stuns customers with wild ordering secret: ‘I could cry every time this happens’

If you’re going to place a big McDonald’s order, the manager might have to get involved. In a viral TikTok video, an employee of the fast food franchise claims that orders amounting to $50 or more must be cleared by the boss who must verify the purchase. The Big Mac slinger, who goes by @kaalen4 … Read more

Redbox customers’ credit card numbers, private info stored in easily hacked kiosks

Redbox customers’ credit card numbers, private info stored in easily hacked kiosks

Redbox customers have been warned. Old Redbox kiosks have been hacked to reveal customers’ credit card numbers and more of their private information, including their names, addresses and emails. California-based programmer Foone Turing claimed in a social media thread last week that she was able to hack an old Redbox machine in Morganton, North Carolina. … Read more

Stanley ‘Wicked’ cups nearly led to ‘brawl’ between Target customers: ‘People went crazy’

Stanley ‘Wicked’ cups nearly led to ‘brawl’ between Target customers: ‘People went crazy’

These Stanley cups are so “Popular,” they’re causing a commotion at Target. A new, limited-edition collection in collaboration with the upcoming movie “Wicked” hit the big-box store’s shelves on Oct. 13, and they immediately defied gravity, flying off the shelves and creating pandemonium. The new, limited-edition Stanley collection is a collaboration with the highly anticipated … Read more

Illegal online pharmacies are selling fentanyl and meth-laced pills to unsuspecting customers, DEA warns

Illegal online pharmacies are selling fentanyl and meth-laced pills to unsuspecting customers, DEA warns

Illegal online pharmacies are increasingly selling counterfeit pills laced with fentanyl and methamphetamine to customers thinking they’re purchasing prescription drugs from legitimate sources, warned the U.S. Drug Enforcement Administration. “As Americans increasingly turn to online pharmacies to purchase necessary medications, DEA is issuing this Public Safety Alert to warn of an increase in illegal online, … Read more