How former Spirit customers can claim Frontier’s free ‘Discount Den’ deal before Friday deadline

How former Spirit customers can claim Frontier’s free ‘Discount Den’ deal before Friday deadline

From one budget airline to another. After Spirit Airlines shut down, many budget travelers were left scrambling, leaving many passengers to look for last-minute alternatives and even leaving one airport with no commercial flights at all. Many airlines — and weirdly enough, Papa John’s — have been stepping in to help those stranded travelers. Frontier … Read more

Top cruise line cancels reservations due to ultra-low pricing glitch — leaving customers slighted and furious: ‘Their mistake should not be your problem’

Top cruise line cancels reservations due to ultra-low pricing glitch — leaving customers slighted and furious: ‘Their mistake should not be your problem’

Not quite as worrisome as hantavirus — but still, cruise enthusiasts have another reason to sound the alarm. Carnival Cruise Line announced it would cancel an undisclosed number of reservations after an apparent IT glitch briefly allowed travelers to book cruises at shockingly low fares. A recent IT glitch sent hopeful cruisers swimming for shore … Read more

Costco got rid of a menu item customers hated — but they’re not happy about what replaced it either: ‘What the eff?’

Costco got rid of a menu item customers hated — but they’re not happy about what replaced it either: ‘What the eff?’

Costco is reportedly getting rid of one of its most maligned food court items — replacing it with something just as bad, customers say. When Costco discontinued the fan-favorite combo pizza at the food court, it was replaced with a combo calzone, which was met with disappointment from shoppers. Now, the warehouse giant is listening … Read more

Spirit Airlines customers can redeem unused loyalty points for a surprising edible freebie

Spirit Airlines customers can redeem unused loyalty points for a surprising edible freebie

Spirit Airlines passengers were feeling anything but lifted following the company’s abrupt shutdown on Saturday. But thanks to Papa John’s, grounded passengers have a reason to stay home… and order in. The now-defunct airline’s loyalty members are being offered a consolation tasty prize: free pizza. On Friday, Papa John’s announced a new promotion, “Skies to … Read more

Uber Eats driver outsmarts customers’ scheme to score free food — and takes it for herself: ‘Ain’t gonna play me’

Uber Eats driver outsmarts customers’ scheme to score free food — and takes it for herself: ‘Ain’t gonna play me’

She made these fast-food fraudsters eat dirt. Stealing someone’s takeout delivery order is in bad taste. Still, it’s a recurring malfeasance suffered by foodies nationwide, from the Big Apple to the Lone Star State and beyond.  But when a no-nonsense Uber Eats courier caught a couple of creeps trying to swipe her customer’s chow, she quickly quashed the scheme, … Read more

Chipotle fans challenge CEO’s claim customers can ‘just ask’ for free food amid shrinkflation accusations: ‘Straight lies’

Chipotle fans challenge CEO’s claim customers can ‘just ask’ for free food amid shrinkflation accusations: ‘Straight lies’

They thought his lies were bigger than his stomach. Chipotle CEO Scott Boatwright has been ripped up and down on social media after claiming that shrinkflation-weary customers can simply request extra if they feel their toppings were stingy. The Tex-Mex bigwig dropped this somewhat tone-deaf advice during a recent appearance on the Yahoo Finance “Power … Read more

Chipotle CEO tells customers to ‘just ask’ if they want bigger portions after downsizing accusations

Chipotle CEO tells customers to ‘just ask’ if they want bigger portions after downsizing accusations

Chipotle’s CEO revealed that customers have every right to ask for more when they feel like their orders are being skimped on toppings. Scott Boatwright said Monday that diners should never walk away feeling shortchanged when adding salsas, cheese, sour cream, lettuce, fajita veggies, and both types of rice and beans to their orders. “You … Read more

Delta customers in uproar as airline cuts snack and beverage service on hundreds of flights daily

Delta customers in uproar as airline cuts snack and beverage service on hundreds of flights daily

It’s B.Y.O. snacks for thousands of Delta passengers. Starting May 19, Delta Air Lines will no longer offer food and beverage service on 450 daily flights. The removal of in-flight meals, snacks or drinks will apply to shorter flights, 349 miles or less, though those flying in first-class will still get the full service. Delta … Read more

Home Depot partner files for bankruptcy and closes US stores — leaving customers with thousands of dollars at stake

Home Depot partner files for bankruptcy and closes US stores — leaving customers with thousands of dollars at stake

Wren Kitchens, a Home Depot partner brand, filed for bankruptcy and abruptly closed 15 stores — and it could put customers out of thousands of dollars. The UK-based company, which launched its strategic partnership with Home Depot in 2024, filed for Chapter 7 bankruptcy liquidation and has shuttered all 15 of its retail store locations. … Read more

Panera workers slam new menu item as ‘huge waste’ as customers question value

Panera workers slam new menu item as ‘huge waste’ as customers question value

Panera Bread’s latest menu item is drawing backlash online, as employees of the chain are claiming the new item leads to perfectly good bread and extra salad being tossed in the trash. The fast-casual chain’s new Salad Stuffers, which launched April 8, are marketed as “a bread bowl for your salad.”  But workers posting on Reddit claim … Read more

JetBlue Vacations customers can now ‘buy now, pay later’ for trips

JetBlue Vacations customers can now ‘buy now, pay later’ for trips

Fly now — pay later. JetBlue Vacations announced this week that it will partner with Flex Pay — a “buy now, pay later” program from financial tech company Upgrade, Inc. — to give customers monthly payment options when booking flight and hotel vacation packages. The new alternative would give customers the opportunity to spread out … Read more

Papa John’s customers fuming over ‘ridiculous’ tipping reminder on their pizza boxes: ‘WTF are we paying a delivery fee for?’

Papa John’s customers fuming over ‘ridiculous’ tipping reminder on their pizza boxes: ‘WTF are we paying a delivery fee for?’

Papa John’s is under fire for guilt-tripping messaging on their pizza delivery boxes as tipping fatigue continues to enrage customers. A viral video posted on TikTok by @sydneeee___ exposed the blatant ask, “DELIVERY FEE IS NOT A TIP. Please reward your driver for outstanding service,” and spawned thousands of comments from users who collectively feel … Read more

‘Upscale’ Goop Kitchen just opened in NYC — did Gwyneth cook up a winner, or do customers just get burned?

‘Upscale’ Goop Kitchen just opened in NYC — did Gwyneth cook up a winner, or do customers just get burned?

New Yorkers have survived dollar slices, sad desk salads, and delivery drivers who treat “30 minutes” as a spiritual concept rather than a promise. But Gwyneth Paltrow now wants in on the game. Starting April 20, the Goop founder officially brought Goop Kitchen to New York City — a delivery-only, “clean eating” concept that promises … Read more

New South LA Dunkin’ Donuts won’t let customers inside as influencer trashes store

New South LA Dunkin’ Donuts won’t let customers inside as influencer trashes store

They want your money — but they don’t want you inside the store. An influencer has trashed the opening of a new Dunkin’ Donuts in South Los Angeles — which she refers to as “the hood” in a viral post — for its set up that doesn’t allow customers inside the building. To order from … Read more

Amazon customers furious as delivery drones drop boxes from 10-feet in the air — damaging orders: ‘F- -k outta here’

Amazon customers furious as delivery drones drop boxes from 10-feet in the air — damaging orders: ‘F- -k outta here’

The bot slam dunks your junk.  Parcels are arriving in pieces with Amazon’s artificial intelligence-powered delivery drones. The automated mailmen are dropping off packages from 10 feet in the air, rendering the contents of each box susceptible to crashing and smashing.  And it’s enough to make even the most AI-obsessed human crash out in fury.  To determine the drone’s … Read more

PepsiCo says lower snack prices are bringing customers back to brand

PepsiCo says lower snack prices are bringing customers back to brand

PepsiCo said Thursday its push to make snacks more affordable is bringing customers back, offering an early sign that consumers are starting to return after pulling back in recent years. The company reported stronger-than-expected quarterly results, with both revenue and profit rising. A notable change came in its North American food business, where demand for … Read more

Booking.com hackers use hotel messaging to send fake requests to customers — is your vacation reservation protected?

Booking.com hackers use hotel messaging to send fake requests to customers — is your vacation reservation protected?

Booking.com phishers could be invading your inbox. The travel and hotel reservation platform notified customers this past week that their personal information, such as names, email addresses, phone numbers and booking details, may have been compromised in the breach, according to posts on social media. “We’re writing to inform you that unauthorized third parties may … Read more

Riders claim popular taxi app is sneakily scamming customers: ‘Thought it was an honest mistake’

Riders claim popular taxi app is sneakily scamming customers: ‘Thought it was an honest mistake’

If you’ve ever called an Uber, Lyft or a taxi during rush hour or after a late night out, you know all too well how expensive the ride could be. And now to add insult to injury, riders are claiming that popular taxi app, Curb, is supposedly double-charging some of its customers. In a post … Read more

Popular fast-food chain drops decade-old promise to customers — at least for now

Popular fast-food chain drops decade-old promise to customers — at least for now

Talk about egg on their face. After nearly a decade of clucking about a cleaner conscience, Chick-fil-A is walking back its once-crystal-clear promise to go 100% cage-free — at least on schedule. The Atlanta-based chicken giant first made the pledge in 2016, vowing to ditch conventional eggs entirely by the end of 2026 as part … Read more

Amazon Prime customers can get 20-cents-per-gallon off a tank of gas at these select stations

Amazon Prime customers can get 20-cents-per-gallon off a tank of gas at these select stations

Jeff Bezos just might help you cry a little less at the pump. Amazon Prime members can now score up to 20 cents off per gallon of gas — but there’s a catch: you’ll have to time your fill-up just right. The retail giant is doubling its usual 10-cent discount for a limited time, offering … Read more