Fast-food giant’s stronghold on customer satisfaction outshines other restaurants

Fast-food giant’s stronghold on customer satisfaction outshines other restaurants

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go.  A new report from the American Customer Satisfaction Index (ASCI) offers insight into how brands stack up in terms of customer satisfaction.  In … Read more