America’s favorite sandwich giant is cutting a key perk of its loyalty program — and fans aren’t happy. Subway’s Sub Club has been allowing members to earn a free footlong sandwich for every three footlongs they buy through the Sub Club’s stamp program. Starting April 1, that benefit is gone — according to a report from Restaurant … Read more
A pizza store owner has gone viral with his cheeky replies to those who leave bad reviews online about his restaurant. Sunnyside Sliced is a New York-style pizzeria in Mentone, in Melbourne’s southeast, and, like every eatery, has it’s share of critics. Owner Ali Cengiz, who decided to start Sunnyside after living in New York … Read more
An Australian cafe owner has taken aim at a group of diners he says left a teenage waiter in tears. Ben Arnold, who runs My Little Kitchen in picturesque Healesville, said his staff were shaken after the group of eight diners reacted angrily to being refused a table. On Facebook, Arnold vented, saying the customers … Read more
Costco’s been rolling out plenty of new food court offerings this summer – but many of the wholesaler’s most loyal fans are longing for an old favorite. A recent discussion on Reddit focused on the long-gone $1 churro at Costco. This particular social media community is home to over 1.3 million Costco customers. Costco has served churros … Read more
If you’ve ever walked up to a cashier or front desk and been met with a silent stare, you’ve been a victim of the “Gen Z gaze.” Talk about the Gen Z gaze has been taking over X, with older generations complaining about how kids these days handle customer service jobs. In one post with … Read more
Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A new report from the American Customer Satisfaction Index (ASCI) offers insight into how brands stack up in terms of customer satisfaction. In … Read more
If you’re tired reading this, you’re not alone. One in three Americans are drained before the day even starts. And what precious energy they do have is quickly zapped away, according to a survey of 2,000 people which pinpointed what drains Americans’ energy the most. Results showed that the pain of being interrupted, being forced … Read more
People are expressing “reservations” about this new policy. A French restaurateur has been ripped online after announcing a new fine on dining parties whose number of members didn’t match their original booking. Olivier Vincent, chef and manager at L’îlot in Amboise, had reportedly become fed up with parties that either exceeded or fell short of the … Read more
A former paramedic and One Nation candidate has slammed a delivery driving act since turning to DoorDash after stepping away from politics. Cody Scholes is working as a DoorDash employee as his pressure washing business has been slow and he spent thousands on his last campaign. He took a moment to reflect on a key … Read more
Some Reddit users are calling out a beloved fast-food chain over issues they’ve been having with the dipping sauces for their nuggets. A user in the “r/ChickFilA” forum on Reddit posted a photo of six classic Chick-fil-A sauces. Each packet shows the wrapper torn in different places – and the lids not fully opened. “Why does this keep … Read more
McDonald’s recently added McCripsy Strips to its U.S. menu and, according to one analyst, they might not be hitting the mark with all customers. The fast-food giant first launched the McCrispy Strips in late April, with all participating restaurants across the country selling them by May 5. The company said in an April 24 press release that … Read more
No cupcakes for you. A New Jersey bakery is laying down the law for who can enter their business. Century Bakery in Bridgeton urged customers who wear a ton of perfume or cologne to only buy from them by utilizing their drive-thru. A surprising request, some would say. In a Facebook post, the South Jersey … Read more
Is this thing for real? As artificial intelligence begins replacing people in call service jobs and other clerical roles, a newly popular — and highly believable — robocall service has been caught lying and pretending to be a human, Wired reported. The state-of-the-art technology, released by San Francisco’s Bland AI, is meant to be used … Read more
An airport in Japan is celebrating a big milestone: it’s never lost a piece of luggage in 30 years. Japan’s Kansai International Airport (KIX) won the Skytrax award for World’s Best Airport for Baggage Delivery 2024. “We believe that the record of having no baggage lost since the opening of the airport is the result … Read more
A vacationing New Hampshire couple was charged $8,000 to change their flight home on a New Zealand airline in the wake of learning the wife had roughly four months to live. Todd and Patricia Kerekes, 60 and 75, had flown business class from New York to Auckland in January and were excited to start a … Read more
Don’t have what she’s having. An online sensation and fed-up member of the service industry posted a satirical clip blasting customers who have the nerve to bring in outside food and not order anything from a restaurant. It comes after chefs fired back at younger influencers for demanding custom and over-the-top orders with the threat … Read more
Americans are far from generous when it comes to tipping service workers at restaurants, new research has revealed, with most diners leaving less than the standard 18-20% gratuity following a sit-down meal. The stingy statistic was uncovered in a new survey on US tipping culture conducted by the Pew Research Center, whose researchers also found … Read more
This hirsute scammer failed to finesse her mane course con. Restaurant owner Tom Croft caught a sleazy customer putting hair in their food in an attempt to score a free meal on security cameras. “There are people out there that are willing to put a business’ reputation and staff’s jobs at risk for a $15.88 … Read more
They’ve got to check their “wait privilege,” according to critics. A diner has shocked social media watchdogs after revealing how she waited nearly an hour to receive the check at a restaurant, sparking a furious viral debate over whether it’s acceptable to “dine and dash” after a certain period of time. “When’s the appropriate time … Read more
A delivery driver has been spotted dumping a Woolworths order on the side of a dirt road by an angry onlooker. The video, filmed in Wyndham Vale in Melbourne, shows a small pile of groceries dumped on the side of the road with a delivery driver hunched over the top of the bags. “Mate, I’m … Read more