british airways

20,000 bags stranded after technical issue at Heathrow Airport leaves travelers scrambling

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20,000 bags stranded after technical issue at Heathrow Airport leaves travelers scrambling

British Airways is speaking out after a recent technical issue at Heathrow Airport left thousands of passengers separated from their luggage and many travelers angry.  The disruption occurred last Friday at Heathrow’s Terminal 5, British Airways’ main hub, after what airport officials described as a technical issue involving the baggage system. The outage prevented luggage from being … Read more

Major airline threatens to press charges against passengers caught filming crew without consent

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Major airline threatens to press charges against passengers caught filming crew without consent

A major airline is enforcing new rules banning passengers from filming crew members on board. British Airways has updated its policies to include that filming, livestreaming or photographing any crew members or other workers without consent is considered “unacceptable behavior.” Taking part in this behavior could have serious consequences — including legal action or being … Read more

British Airways ‘error’ prompts downgrade for thousands of loyalty club members: ‘Bewildered by it’

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British Airways ‘error’ prompts downgrade for thousands of loyalty club members: ‘Bewildered by it’

Some British Airways loyalty customers are no longer at cruising altitude, after a recent error upended the airline’s already controversial overhaul of its frequent flyer program. Technical difficulties with IAG Loyalty, the arm of British Airways’ parent company that manages its rewards scheme, incorrectly alerted hundreds of thousands of flyers last week that they would … Read more

Dead body left in hot plane for hours as flyers complained of stench

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Dead body left in hot plane for hours as flyers complained of stench

A horror midair death turned a long-haul flight into what some are calling a nightmare at 35,000 feet. A female passenger in her 60s died during the first hour of a British Airways flight from Hong Kong to London — but the plane kept going, leaving her body stored in a heated galley for more … Read more

British Airways flyers break ankles after encountering ‘severe turbulence’ from hell

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British Airways flyers break ankles after encountering ‘severe turbulence’ from hell

Breaking news! Two people aboard a British Airways flight suffered broken ankles after the plane encountered severe turbulence en route to the UK. The aircraft had been flying from Los Angeles to London on December 6, when it encountered some extreme bumps in the flight path, the Independent reported. According to the Air Accidents Investigation … Read more

Spiteful scammers cost British Airways passenger $5K — here’s why the airline won’t help

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Spiteful scammers cost British Airways passenger K — here’s why the airline won’t help

He was royally “fleeced.” A pair of UK passengers were left over $5,000 poorer after malicious scammers canceled their British Airways flight out of spite when they refused to bite on their scheme. “If it can happen to me, it can happen to anyone,” Geoff Spink, 63, told the Independent about the unfortunate case of … Read more

Panic ensues mid-flight after death of air force marshal prompts emergency landing

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Panic ensues mid-flight after death of air force marshal prompts emergency landing

A British Airways flight from the UK to Nigeria had to make an emergency landing after a retired military commander died in flight — causing panic and a pregnant woman to suffer a medical episode. The victim, Osita Obierika, Air Vice Marshal (AVM) of the Nigerian Air Force (NAF), had reportedly been returning home after … Read more

‘Flight from hell’ sees six passengers sickened with mystery illness, ground crews enter in hazmat suits: ‘Pure panic mode’

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‘Flight from hell’ sees six passengers sickened with mystery illness, ground crews enter in hazmat suits: ‘Pure panic mode’

Cabin fever? A British Airways flight devolved into pure “pandemonium” after passengers and crew fell ill, prompting hazmat-suited workers to swarm the plane after an emergency landing. “It was definitely a flight from hell,” Melanie Wells, 61, told Kennedy News while recounting the ill-fated trip, which occurred during a flight from London, UK, to Egypt. … Read more

British Airways flight attendant found naked, high on meth in bathroom of airplane headed to Heathrow

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British Airways flight attendant found naked, high on meth in bathroom of airplane headed to Heathrow

This gives new meaning to the mile high club. An on-duty flight attendant with British Airways was found naked and high on drugs in the bathroom of an airplane headed to Heathrow Airport. Haden Pentecost, 41, had methamphetamine and amphetamines in his system when he was supposed to be attending to passengers on a flight … Read more

British Airways bans crew members from taking selfies during layovers: ‘Bit of an overkill’

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British Airways bans crew members from taking selfies during layovers: ‘Bit of an overkill’

A layover could lead to a layoff in a flash. While airlines often restrict crewmember social media use on the job, British Airways has taken the crackdown to the next level — by limiting what members post during their personal time as well. The carrier now prohibits airline employees — including pilots and flight attendants … Read more

British Airways suspends crew members for fat-shaming 210-pound stewardess on WhatsApp

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British Airways suspends crew members for fat-shaming 210-pound stewardess on WhatsApp

British Airways has suspended two crew members for making cruel remarks about a colleague’s weight behind her back. “This was repugnant bullying,” an inside source told The Sun of the incident. The culprits had reportedly ridiculed the unidentified 210-pound air hostess in a WhatsApp group she was not a part of. These mean comments were brought … Read more

Disgusted travelers film couple amid ‘sex act’ on British Airways flight — in full view of child passengers

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Disgusted travelers film couple amid ‘sex act’ on British Airways flight — in full view of child passengers

Turbulence ahead. Passengers aboard a British Airways flight on Tuesday were bombarded by a lewd scene as a man and woman engaged in a heavy petting session beneath “a scarf.” “But it was quite obvious, as an adult, what they were doing,” 26-year-old passenger, Farrah, reported to South West News Service A packed plane including … Read more

British Airways serves KFC after alleged catering blunder

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British Airways serves KFC after alleged catering blunder

Passengers — including business class — onboard a British Airways flight had a finger lickin’ experience after they were randomly served KFC. The major airline allegedly had some catering issues on its 12-hour flight from Turks and Caicos Islands to London — which meant all the food had to be thrown out. After the plane … Read more

I had the worst flight — a passenger died, and I want my money back

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I had the worst flight — a passenger died, and I want my money back

British Airways has done “nothing” to compensate a flyer for the “extreme trauma” she claims she experienced watching a fellow passenger die on her flight, according to her online rant that has taken off on social media.

In a screenshot of a since-deleted post that was made in the “British Airways Complaints Advice” Facebook group, an unidentified woman claims the incident happened on a Dec. 21 flight from Jamaica to London.

Airline pilot writes ‘incredible’ note to nervous passenger: ‘single-handedly cured’ fear of flying

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Airline pilot writes ‘incredible’ note to nervous passenger: ‘single-handedly cured’ fear of flying

A passenger has shared an incredible note that a pilot handed to her during a terrifying flight, which she says changed everything for her. Italy-based Julia Buckley had been awfully nervous about stepping on a plane, however, British Airways Captain Del managed to ease her fear significantly by handing her a note when on board. It … Read more