surcharges

Exclusive | Tipping experts clear up controversy over gratuity at self-service kiosks and other sneaky surcharges

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We’ve reached a tipping point: self-service kiosks are asking for tips, while shoppers feel pressure to tip cashiers who don’t cook a thing. At restaurants, where a tip of 15 to 20% has been standard for decades, suggested tips are climbing higher and higher. In a viral incident earlier this month, TikTok creator BD Powell … Read more

Restaurants now adding a ‘venue fee’ to customers’ bills as more sneak in dubious surcharges

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Restaurants now adding a ‘venue fee’ to customers’ bills as more sneak in dubious surcharges

Check your receipts, because a restaurant might be charging a fee before you even order. A restaurant in Tampa, Florida, recently came under fire after a guest spotted a “venue fee” on her check. The restaurant — RO in Hyde Park — tacked on a 3% fee, a surcharge that was not posted anywhere on … Read more