Exclusive | Tipping experts clear up controversy over gratuity at self-service kiosks and other sneaky surcharges

We’ve reached a tipping point: self-service kiosks are asking for tips, while shoppers feel pressure to tip cashiers who don’t cook a thing. At restaurants, where a tip of 15 to 20% has been standard for decades, suggested tips are climbing higher and higher. In a viral incident earlier this month, TikTok creator BD Powell … Read more

Popeye’s self-service kiosk prompts customer for tip: ‘Delusional’

Popeye’s self-service kiosk prompts customer for tip: ‘Delusional’

Don’t forget to tip your robots. A hungry Popeyes customer visited the Great Lakes Crossing mall location in Auburn Hills, Michigan and ordered his meal at a kiosk. When it was time to pay, the self-service machine asked for a tip. The diner, who posted the exchange on a popular Facebook group called Retail Dead … Read more

Former NFL J.J. Watt star sparks viral debate over tipping practices at self-service restaurants

Former NFL J.J. Watt star sparks viral debate over tipping practices at self-service restaurants

As tipping prompts pop up everywhere — from coffee counters to convenience stores — many Americans are feeling fed up and confused about what’s appropriate. Now, even former NFL star JJ Watt is weighing in. Watt recently ignited debate on X after questioning whether to tip in a self-service scenario.  He asked followers what they would do … Read more

Self-service CarePods touted as ‘first AI doctor’s office’ — for $99/month

Self-service CarePods touted as ‘first AI doctor’s office’ — for /month

A computer might cure your ills soon enough. The latest breakthrough in artificial intelligence is set to revamp the medical industry according to a company that is rolling out “the world’s first AI doctor’s office” slated for New York and other major U.S. cities come 2024. CarePod is a self-service cube where patients can be … Read more

Self-service checkouts are covered in poop bacteria: study

Self-service checkouts are covered in poop bacteria: study

Attention! Cleanup needed on self-checkout counter “No. 2.” Self-service checkouts may be an efficient way to shop but with convenience comes a side of feces, according to a new experiment. Self-service checkouts are often covered in harmful bacteria — some of which are found in fecal matter, according to the experiment conducted by the Liverpool … Read more