United pilot slams his own airline after it fails to provide snacks on 4-hour flight: ‘We failed you today’
Customer disservice just won’t fly with this outraged airman. On a wing and a prayer, a United Airlines pilot did his best to appease peeved passengers who were forced to take a four-hour flight sans drinks or snacks. “We have not done you right,” confessed the captain in a viral vid, shared by content creator, Nancy Kaatz. … Read more