JetBlue has been sued in a proposed class action claiming it uses customers’ personal data to set ticket prices, after its response to a social media post raised concern that the carrier employed “surveillance pricing” to make flying more expensive. According to a complaint filed late Wednesday in Brooklyn federal court, JetBlue conceals its use of … Read more
Fly now — pay later. JetBlue Vacations announced this week that it will partner with Flex Pay — a “buy now, pay later” program from financial tech company Upgrade, Inc. — to give customers monthly payment options when booking flight and hotel vacation packages. The new alternative would give customers the opportunity to spread out … Read more
Don’t let the rain rain on your good time. In collaboration with WeatherPromise and the Jamaica Tourism Board, JetBlue Vacations announced the “Great Weather Guarantee,” offering travelers with Jamaica Flight + Hotel packages a payout of $500 if it rains more than promised during their trip. According to JetBlue Vacations, this launch makes them the … Read more
2026 is the year to soar and sail into the blue. Deals, ahoy! JetBlue’s big winter sale offers a sky-high discount for flyers — but only if they’re willing to voyage across the ocean deep. Travelers can score a $0 round-trip with JetBlue this year — that’s right, 100% free — with any purchase of … Read more
It’s not the worst space invader in the airline industry. Earlier this week, a video went viral showing WestJet passengers crammed into a space so tight their knees extended under the seat in front of them. The clip, posted to Reddit, came on the heels of the Canadian carrier rolling out a fixed recline design in … Read more
JetBlue is finally set to introduce first class on its domestic routes after teasing the possibility years ago. Dubbed “Mini Mint” or “Junior Mint,” the first-class product will feature a recliner-style premium cabin that bridges the gap between coach, extra legroom seating, and the Mint business class that’s offered only on select premium routes. JetBlue … Read more
This man gave a striptease that no one asked for. An unidentified man was dragged away from a JetBlue terminal at Boston Logan International Airport after he stripped down naked in front of passengers waiting to board their flight. A man was dragged away from a JetBlue terminal at Boston airport after he stripped down … Read more
United Airlines and JetBlue Airways are elevating their frequent flier perks through a new partnership. The two airlines announced a new loyalty collaboration called Blue Sky, which will allow United’s MileagePlus members and JetBlue’s TrueBlue members to earn and redeem points and miles on “most” flights operated by the other airline. If approved by regulators, … Read more
Their service ratings are taking off. According to JD Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 — and three airlines reigned supreme. Airline passengers have revealed that JetBlue, Delta Air Lines and Southwest provide the highest customer satisfaction rate. Passengers have revealed that JetBlue, Delta Air … Read more
The Transportation Department has imposed a $2 million penalty on JetBlue Airways for operating four chronically delayed flights on domestic routes — the first time it has imposed such a fine on an airline for the prohibited scheduling practice. USDOT said Friday that as part of a consent agreement with the airline, JetBlue will pay a $1 million fine and … Read more
If your New Year’s resolution is to travel more, you’ll want to be aware of any changes coming to airlines in the new year. Many airlines are making big adjustments in 2025, including updated baggage fees, carry-on policies and general rules. No matter what airline you fly, there’s likely to be an update that could … Read more
Oscar winner Jessica Chastain is being slammed on social media after she trashed JetBlue over a $15 credit for her in-flight entertainment. The “Zero Dark Thirty” actress, 47, lashed out on X (formerly Twitter) in a since-deleted post after her “flight entertainment system” malfunctioned during a 6-hour flight. “Thanks you @JetBlue for your $15.00 credit. … Read more
JetBlue is looking to cut costs, and to do so they’re taking away one perk for economy flyers. The airline has dished out new menus for transatlantic flights with a shocking update: there will no longer be hot meals for passengers in economy. There will no longer be hot meals for passengers in economy on … Read more
Watt a bold move! A brazen JetBlue passenger admitted to taking a fellow passenger’s Apple phone charger on their flight, only to get into a heated back-and-forth on their plane. Footage of the tense incident, posted to TikTok by @RcRelated, showed the woman walking down the plane aisle when the man recording her asked if she was the one … Read more
Here’s one good reason to back Blue. JetBlue is making free carry-on bags available to all classes of travelers, including economy ticket holders, the company announced on Tuesday. It’s a rare policy update in favor of the customer as many US-based airlines have moved to increasingly itemized itineraries, with some carriers even charging the passengers … Read more
Size does matter. That’s at least when it comes to flying, where every inch between your seat and the seat in front of you counts for a lot. If you need legroom, make sure you’re choosing the right US airline — a recent survey showed that some popular carriers are typically downright cramped, with others offering … Read more
Double-check your bags when flying with these carriers. A new report takes a close look at mishandled luggage over the past three years — and the numbers are jolting. Shipping site MyBaggage.com pored over a wealth of data supplied by the U.S. Department of Transportion that details the total amount of luggage — including wheelchairs and … Read more
WetBlue Airways. Passengers aboard a four-hour flight bound for New York were treated to a refreshing mysterious mist inside the cabin of their plane, much to the dismay of some onboard. “Nothing better than being on a 4hr flight back to New York soaking wet and cold,” real estate agent Savannah Gowarty captioned her TikTok … Read more
Some airlines are really taking off with customers — and others should be grounded, flyers say. J.D. Power released its 2024 North America Airline Satisfaction Study, which broke down how travelers graded their carriers from top to bottom. Close to 1,000 passengers were surveyed on how they experienced a flight just as the industry sees a … Read more
These airlines have taken a nosedive when it comes to punctuality. A new report reveals which US flyers are putting up with the most delays and cancellations at a time when air travel is already chaotic. Studying 2023 data from the Bureau of Transportation Statistics, NerdWallet calculated 10 airlines’ on-time arrival rates. The analysis comes … Read more