Big-city airport opening first-ever ‘remote’ terminal for TSA screening — 25 miles away from gates

Big-city airport opening first-ever ‘remote’ terminal for TSA screening — 25 miles away from gates

It’s a different kind of pre-check. Travelers departing Boston no longer have to be at the airport to go through security. Starting June 1, the Massachusetts Port Authority is debuting the first-ever remote airport terminal, allowing passengers flying out of Boston’s Logan International Airport to undergo TSA screening in advance — 25 miles away from … Read more

TSA Gold+ shifts airport screening to private security — travelers revolt: ‘Should terrify people’

TSA Gold+ shifts airport screening to private security — travelers revolt: ‘Should terrify people’

When you signed up for TSA Pre-Check, you were promised the dream of breezing through airport security, keeping your shoes on, and not having to sift through your strategically packed backpack to take out your laptop. But the selling point of ease holds little value when the security lines are hours long, and there aren’t … Read more

JetBlue and United Unlock Reciprocal Loyalty Benefits in Latest ‘Blue Sky’ Update

JetBlue and United Unlock Reciprocal Loyalty Benefits in Latest ‘Blue Sky’ Update

JetBlue and United Airlines are officially taking their airline romance to cruising altitude, and frequent fliers are about to cash in. The two carriers announced on Thursday that they’re rolling out reciprocal loyalty perks as part of their buzzy “Blue Sky” partnership, meaning elite travelers on either airline can now score upgrades and priority treatment … Read more

Power-ranking the best airlines in North America — though experts doubt the improvements will last

Power-ranking the best airlines in North America — though experts doubt the improvements will last

Passenger satisfaction is soaring — for now. Air travel hasn’t been easy as of late, with all kinds of hassles such as TSA troubles, long lines, flight delays and cancellations, and rising ticket prices and baggage fees due to rising jet fuel costs. Even with all the trouble, overall satisfaction with airlines in North America … Read more

Airlines are stepping up for Spirit elite members in the wake of its abrupt shutdown — what are they matching?

Airlines are stepping up for Spirit elite members in the wake of its abrupt shutdown — what are they matching?

There may be a happy ending after all. In the wake of Spirit Airlines ceasing operations after more than three decades, many loyal customers are scrambling to find a new airline. But what many may not know is that you can put your now-unusable Spirit membership status to good use. A number of airlines — … Read more

JetBlue hit with lawsuit after accusation airliner used personal data to hike ticket prices

JetBlue hit with lawsuit after accusation airliner used personal data to hike ticket prices

JetBlue has been sued in a proposed class action claiming it uses customers’ personal data to set ticket prices, after its response to a social media post raised concern that the carrier employed “surveillance pricing” to make flying more expensive. According to a complaint filed late Wednesday in Brooklyn federal court, JetBlue conceals its use of … Read more

JetBlue Vacations customers can now ‘buy now, pay later’ for trips

JetBlue Vacations customers can now ‘buy now, pay later’ for trips

Fly now — pay later. JetBlue Vacations announced this week that it will partner with Flex Pay — a “buy now, pay later” program from financial tech company Upgrade, Inc. — to give customers monthly payment options when booking flight and hotel vacation packages. The new alternative would give customers the opportunity to spread out … Read more

JetBlue offers $500 to travelers whose trips are ruined by rain — here’s how to qualify

JetBlue offers 0 to travelers whose trips are ruined by rain — here’s how to qualify

Don’t let the rain rain on your good time. In collaboration with WeatherPromise and the Jamaica Tourism Board, JetBlue Vacations announced the “Great Weather Guarantee,” offering travelers with Jamaica Flight + Hotel packages a payout of $500 if it rains more than promised during their trip. According to JetBlue Vacations, this launch makes them the … Read more

JetBlue is offering 100% free flights in a rare winter sale — with a divisive catch

JetBlue is offering 100% free flights in a rare winter sale — with a divisive catch

2026 is the year to soar and sail into the blue. Deals, ahoy! JetBlue’s big winter sale offers a sky-high discount for flyers — but only if they’re willing to voyage across the ocean deep. Travelers can score a $0 round-trip with JetBlue this year — that’s right, 100% free — with any purchase of … Read more

WestJet’s cramped 28-inch seat space is bad — but it’s not the worst

WestJet’s cramped 28-inch seat space is bad — but it’s not the worst

It’s not the worst space invader in the airline industry. Earlier this week, a video went viral showing WestJet passengers crammed into a space so tight their knees extended under the seat in front of them. The clip, posted to Reddit, came on the heels of the Canadian carrier rolling out a fixed recline design in … Read more

JetBlue to introduce first class on domestic routes: Here’s when the rollout begins

JetBlue to introduce first class on domestic routes: Here’s when the rollout begins

JetBlue is finally set to introduce first class on its domestic routes after teasing the possibility years ago. Dubbed “Mini Mint” or “Junior Mint,” the first-class product will feature a recliner-style premium cabin that bridges the gap between coach, extra legroom seating, and the Mint business class that’s offered only on select premium routes. JetBlue … Read more

JetBlue passenger performs bizarre striptease at airport gate, moons stunned travelers

JetBlue passenger performs bizarre striptease at airport gate, moons stunned travelers

This man gave a striptease that no one asked for. An unidentified man was dragged away from a JetBlue terminal at Boston Logan International Airport after he stripped down naked in front of passengers waiting to board their flight. A man was dragged away from a JetBlue terminal at Boston airport after he stripped down … Read more

New JetBlue and United partnership links loyalty programs and boosts frequent-flyer perks

New JetBlue and United partnership links loyalty programs and boosts frequent-flyer perks

United Airlines and JetBlue Airways are elevating their frequent flier perks through a new partnership. The two airlines announced a new loyalty collaboration called Blue Sky, which will allow United’s MileagePlus members and JetBlue’s TrueBlue members to earn and redeem points and miles on “most” flights operated by the other airline. If approved by regulators, … Read more

These airlines ranked highest and lowest in customer satisfaction for 2025: JD Power study

These airlines ranked highest and lowest in customer satisfaction for 2025: JD Power study

Their service ratings are taking off. According to JD Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 — and three airlines reigned supreme. Airline passengers have revealed that JetBlue, Delta Air Lines and Southwest provide the highest customer satisfaction rate. Passengers have revealed that JetBlue, Delta Air … Read more

JetBlue hit with $2M penalty from DOT over chronic delays, is forced to offer compensation

JetBlue hit with M penalty from DOT over chronic delays, is forced to offer compensation

The Transportation Department has imposed a $2 million penalty on JetBlue Airways for operating four chronically delayed flights on domestic routes — the first time it has imposed such a fine on an airline for the prohibited scheduling practice. USDOT said Friday that as part of a consent agreement with the airline, JetBlue will pay a $1 million fine and … Read more

Biggest changes coming to airlines in 2025: New baggage fees, carry-on policies and more updated rules

Biggest changes coming to airlines in 2025: New baggage fees, carry-on policies and more updated rules

If your New Year’s resolution is to travel more, you’ll want to be aware of any changes coming to airlines in the new year. Many airlines are making big adjustments in 2025, including updated baggage fees, carry-on policies and general rules. No matter what airline you fly, there’s likely to be an update that could … Read more

Jessica Chastain dragged after blasting JetBlue over ‘embarrassing’ $15 refund: ‘Read the room’

Jessica Chastain dragged after blasting JetBlue over ‘embarrassing’  refund: ‘Read the room’

Oscar winner Jessica Chastain is being slammed on social media after she trashed JetBlue over a $15 credit for her in-flight entertainment. The “Zero Dark Thirty” actress, 47, lashed out on X (formerly Twitter) in a since-deleted post after her “flight entertainment system” malfunctioned during a 6-hour flight. “Thanks you @JetBlue for your $15.00 credit. … Read more

JetBlue gets rid of perk for economy flyers in move to cut costs

JetBlue gets rid of perk for economy flyers in move to cut costs

JetBlue is looking to cut costs, and to do so they’re taking away one perk for economy flyers. The airline has dished out new menus for transatlantic flights with a shocking update: there will no longer be hot meals for passengers in economy. There will no longer be hot meals for passengers in economy on … Read more

JetBlue passenger clashes with fellow flier over ‘stolen’ Apple charger: ‘Is it stealing if you give it back?’

JetBlue passenger clashes with fellow flier over ‘stolen’ Apple charger: ‘Is it stealing if you give it back?’

Watt a bold move! A brazen JetBlue passenger admitted to taking a fellow passenger’s Apple phone charger on their flight, only to get into a heated back-and-forth on their plane. Footage of the tense incident, posted to TikTok by @RcRelated, showed the woman walking down the plane aisle when the man recording her asked if she was the one … Read more

JetBlue updated their carry-on policy for Blue Basic ticket holders — here’s when it takes effect

JetBlue updated their carry-on policy for Blue Basic ticket holders — here’s when it takes effect

Here’s one good reason to back Blue. JetBlue is making free carry-on bags available to all classes of travelers, including economy ticket holders, the company announced on Tuesday. It’s a rare policy update in favor of the customer as many US-based airlines have moved to increasingly itemized itineraries, with some carriers even charging the passengers … Read more