Booked for disaster! TripAdvisor AI accused of sugarcoating nightmare hotel reviews
Think your AI travel assistant has your back? It might be packing rose-colored glasses. TripAdvisor’s artificial intelligence review summaries are under fire after an investigation found the chatbot appeared to gloss over alarming guest complaints. This included reports of food poisoning, poor hygiene and even alleged sexual harassment — while painting an overly sunny picture … Read more