Her customer service expectations are sky high. An influencer is accusing American Airlines of stiffing the bill of her hefty hotel and ticket costs after the airline reportedly delayed, canceled and rebooked her flight a number of times. Gianna Pennacchio was flying on American from New York’s La Guardia to Miami this week, but instead … Read more
After a woman went viral for sharing that she was forced to step on a baggage scale before boarding her flight, Air New Zealand announced that they will begin weighing passengers before some international flights. The airline announced Monday that it will be asking more than 10,000 passengers to take part in a weight survey … Read more
Air New Zealand will be asking to weigh passengers traveling internationally in June. The information will be collected to help the airline determine average passenger weights going forward when calculating the weight and balance of aircraft – which all pilots need to know before takeoff. Alastair James, Air New Zealand load control improvement specialist, assured … Read more
A former airline staffer revealed one of her top tips to never do when flying is to pick the shortest layover. While inexperienced travelers may think the smartest option is to make their journey as short as possible, Megan Homme warned she will pick the longer option every time. “If you have the option between … Read more
The overhead storage is not your coat closet. That’s the message from one travel influencer couple, Matt and Hillary, whose TikTok account @hillnpoo has 42,000 followers. They posted a video saying airline passengers should not put their clothing or jackets in the overhead luggage compartment — and it led to a high-flying debate. In the … Read more
The sky’s the limit for this family — literally. A Utah-based TikToker shared what it’s like having a father and brother as pilots and a mother as a flight attendant — all for the same airline. Skylar Horanyi, 26, is the only member of her immediate family that is not working for United Airlines but … Read more
This “runway” attire wasn’t going to fly. Another day another traveler with a bold new way to game the luggage fine system. An Australian teen was slapped with a fine after attempting to circumvent an airline baggage fees — by donning over 13 pounds of clothing, as seen in a video blowing up online. “I … Read more
Americans aren’t feeling the Spirit in the sky. In an anonymous survey taken on May 1, travel resource site, the Vacationer, asked over 1,000 Americans which of the 10 major US-based carriers that they avoid flying. And Spirit Airlines had the dubious distinction of finishing on top with 21%. Allegiant Air finished second with 16.36% … Read more
This video of a Spirit Airlines flight attendant is really taking off. A TikTok of a Spirit Airlines flight attendant mocking her employer’s nature of charing their passengers for every little thing soared its way into viral altitude. The TikTok, which was posted in mid-March, and has since gained 278,000 views, shows the unnamed flight … Read more
Transgender flight attendant Kayleigh Scott — who gained fame after appearing in a United Airlines commercial — was found dead Monday in her Colorado home. She was 25. Scott, who shared her transition story for a 2020 Trans Day of Visibility video produced by United, declared in a 2:30 a.m. Instagram post that she was … Read more
Who knew you could stoop so low while flying so high? Southwest Airlines put together a humorous video that shares the most “discouraged but crafty” ways passengers have kept the seats next to them open throughout a flight. Southwest does not have seat assignments. Showing a passenger seated at the window — sprawling his legs … Read more
A passenger has shared an incredible note that a pilot handed to her during a terrifying flight, which she says changed everything for her. Italy-based Julia Buckley had been awfully nervous about stepping on a plane, however, British Airways Captain Del managed to ease her fear significantly by handing her a note when on board. It … Read more
A court in Brazil has ordered Qatar Airways to pay for psychotherapy for a plus-size model they reportedly refused to board because she was “too fat.” Influencer Juliana Nehme, 38, accused the airline of discriminating against her due to her size. In a post, Juliana told her 167,000 Instagram followers she was not allowed to board her … Read more
Passengers are used to delayed flights, but how often does an entire airline get delayed? The tables were turned when Rye Brook, New York-based Tailwind Air announced the inaugural flight for its new service from Manhattan to Washington DC. Due to take off in mid-September, the airline was unexpectedly grounded, if only temporarily. “It was … Read more
Travelers seeking to get away for the holidays this year should book this week, one industry expert says. “Where we are is what I consider the sweet spot of holiday travel,” Hayley Berg, lead economist of travel app Hopper, told FOX Business. Berg said holiday airline prices tend to be “very high” in the summer because … Read more
An airline has hit back after a woman complained about having to sit between two overweight passengers on a three-hour flight. Dr. Sydney Watson, who claims to be an American-Australian political commentator, took to Twitter last month in an unruly campaign arguing, “If you need a seat belt extender, you are TOO FAT TO BE … Read more