Which fast-food chain have Americans crowned the new champ? And what fan-favorite lost the throne?
America’s favorite fast-food chicken chain has been knocked from the top spot in a closely watched customer satisfaction ranking. Chick-fil-A, which topped the annual American Customer Satisfaction Index (ACSI) in 2025, fell to second place this year. Jersey Mike’s claimed first place, with an ACSI score of 84 out of 100, edging Chick-fil-A’s 83. The shift marks … Read more